How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
We offer a 14 day returns policy for all full-priced products and 7 days for sale goods.
Please note Online Sample Sale Items are for exchange or store credit only within 7 days of receiving your order. No refunds will be issued. Store credit must be redeemed within 12 months of issue.
Free gifts or promotional items are not returnable!
Are there any charges for return?
- Original shipping charges are non-refundable
- You as the customer are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.